Serving: Catawba County, North Carolina Call or Text (828) 705-6565
Gas appliance safety check

Know what you have.
Know how it is operating.

A structured gas-appliance check with useful equipment information and operating observations.

Smell gas? Leave the area immediately. Do not use this website to report a suspected gas leak. From a safe location, call your natural-gas utility or 911 for natural gas; for propane, call your supplier (or 911 if unreachable). Gas Safety & Emergency Guide.

A documented gas-appliance check

Pinnacle’s gas-appliance safety-check workflow is designed to document useful information instead of ending with a vague “looks okay.” Depending on the appliance and scope, the check can capture the appliance type, fuel, model, serial number and applicable gas-pressure information along with observed operating condition.

This service is useful when a homeowner wants a baseline before heating season, has recently moved into a home with an unfamiliar gas appliance, or wants the appliance identified and its basic operation reviewed.

What the check can document

  • Manufacturer, model and serial information when accessible.
  • Natural gas versus propane/LP identification when determinable.
  • Applicable inlet/manifold pressure readings within the actual service scope.
  • Ignition and basic operating observations.
  • Visible condition issues noted during the service visit.

A gas check is not an emergency leak-response service

If you smell gas, hear escaping gas or believe there is an active leak, leave the area and contact the gas utility/provider or 911 from a safe location. Do not wait for a normal website service request.

Bring the appliance history if you have it

Old manuals, prior service invoices, conversion labels and photographs can all help. If the appliance has been converted between natural gas and LP in the past, mention that when you call or text.

Gas Safety & Emergency Guidance

For gas odor, carbon-monoxide alarms, 811 digging safety and guidance on who to call, use the Gas Safety & Emergency Guide. Active gas leaks are not website-service requests.

Request service

Tell us what your gas logs are doing.

A photo of the fireplace, rating plate, pilot/valve and remote can make the first conversation much more useful.

Smell gas? Do not use this website to report a suspected gas leak. Leave the area immediately and from a safe location, call your natural-gas utility or 911 for natural gas; for propane, call your supplier (or 911 if unreachable). Gas Safety & Emergency Guide.
Add appliance details or scheduling preferences (optional)

Submitting this request authorizes Pinnacle to contact you about this inquiry using the method you choose. It does not enroll you in marketing messages. Evaluation charges, if applicable, are explained before scheduling.

Photos and files cannot be attached to this form. Gas odor, suspected leak or CO alarm? Leave the area and follow our emergency safety instructions instead of submitting this form.
CALL OR TEXT (828) 705-6565

Pinnacle Energy & Comfort
NC Fuel Piping Contractor · License #L.34415

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