Serving: Catawba County, North Carolina Call or Text (828) 705-6565
Brands & model identification

A much broader gas-hearth reference.

The internal reference behind this page contains 881 brand/model-family rows. We organize the public side by equipment type so homeowners can identify what they own without turning the site into a keyword dump.

Gas logs first

Gas log / gas-log-fireplace brands in the core reference

Buck Stove
Empire Hearth
Grand Canyon Gas Logs
Hargrove
Monessen
Rasmussen
Real Fyre
Superior Fireplaces

Includes current and legacy model-family research for service, repair, parts, troubleshooting and manuals where supported by the reference.

Fireplaces, inserts & stoves

Current and legacy hearth manufacturers represented

Archgard
Astria
DaVinci Custom Fireplaces
Enviro
Fireplace Xtrordinair
Heat & Glo
Heatilator
IronStrike
Kingsman
Kozy Heat
Lopi
Majestic
Mendota
Montigo
Napoleon
Ortal
Regency
SÓLAS
Town & Country
Valor

A brand appearing here means it is represented in Pinnacle’s technical/search reference. Contact Pinnacle to confirm service for the exact model and scope. It does not imply authorized-dealer status.

Hearth controls

Remote, valve and control-system references

Dexen
Maxitrol
Resideo / Honeywell
Robertshaw
SIT Group
Skytech

Control-system identification can matter just as much as the decorative log or fireplace brand when diagnosing a no-start or remote problem.

Legacy equipment

Older and discontinued fireplace names

DESA / FMI / Vanguard / Comfort Glow
Insta-Flame
Lennox Hearth Products
Marco
Martin Industries
Temco

Legacy equipment is handled as identification/serviceability research. Parts availability and repair feasibility vary by exact model.

A few examples of model depth

We are not stopping at the logo on the front.

The reference tracks burner and model families because homeowners often search the model they see on the rating plate, not the parent company name.

Real Fyre G4 / G45 / G52 / G31 Real Fyre G10 / G18 / G19A / G21 / G23 Hargrove Rustic Timbers Hargrove Inferno Series Rasmussen TimberFire Rasmussen Chillbuster Grand Canyon Bedrock Empire Tahoe / Boulevard / Rushmore
Important distinction

Brand names and model families are used for appliance identification, service relevance and search usefulness. Pinnacle does not claim to be an authorized dealer for every manufacturer listed.

Request service

Tell us what your gas logs are doing.

A photo of the fireplace, rating plate, pilot/valve and remote can make the first conversation much more useful.

Smell gas? Do not use this website to report a suspected gas leak. Leave the area immediately and from a safe location, call your natural-gas utility or 911 for natural gas; for propane, call your supplier (or 911 if unreachable). Gas Safety & Emergency Guide.
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Photos and files cannot be attached to this form. Gas odor, suspected leak or CO alarm? Leave the area and follow our emergency safety instructions instead of submitting this form.
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Pinnacle Energy & Comfort
NC Fuel Piping Contractor · License #L.34415

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