Privacy & Contact Information

Information you choose to provide

When you submit a service, estimate, builder, or subcontract inquiry, you may provide your name, contact details, service location, appliance or project information, and other details you enter. We use that information to evaluate and respond to the inquiry, discuss next steps, and coordinate service when appropriate. Please do not provide payment-card information, Social Security numbers, or other sensitive identification documents in these forms.

Form and email providers

Website inquiries are processed by Formspree and may be retained in its submission dashboard. Email notifications are delivered to Pinnacle through its business email provider. Information may be processed by those services under their terms and privacy practices. The current inquiry forms do not accept photo or document uploads.

Website measurements

This website uses Google Analytics 4 and Microsoft Clarity to help understand website usage, interaction patterns, and technical performance. These tools may use cookies and collect device, browser, page-view, and interaction data. Form inputs are configured to be masked in Clarity recordings. Do not enter sensitive personal information into form fields or URLs.

Communications and marketing

Submitting a service inquiry allows us to contact you about that inquiry. It does not automatically subscribe you to marketing emails or messages. Promotional subscriptions, if introduced later, will use a separate opt-in process.

Questions or requests

For questions about information you've submitted or requests to review or correct it, email privacy@callpinnaclenc.com. For general business matters, email info@callpinnaclenc.com.

Last updated: October 11, 2026.